Which payment methods are available to purchase Videnox?
You can purchase Videnox over PayPal. If you have a PayPal Account, you can buy Videnox with your PayPal Balance. If not, you are able to make payment with credit card through PayPal.
After making payment which documents do I have or which services will be available for me?
You are able to download all software files, installation wizard and user guide document in .zip format instantly; after payment process is done. For services you can get, please look at pricing table.
Can I turn over license or website to any other person?
Videnox doesn't allow turning over licenses but you are free to sell or convey your website to another person.
Can I refund the product or service that I purchased?
Unfortunately you can't refund the product and services you purchased because it is an digital product and licenses cannot be cancelled. In cases of refunds we have seen such abusements and misusages so that we can't accept refunds. For this reason, please don't forget to check all features and try demo carefully before purchasing Videnox. If you don't want to use the software, you can turn over license rights to someone else.
In which cases my account or license can be cancelled?
When the detection of Illegal Customer Activities, your account and license can be cancelled permanently. Sharing or selling software files with any person or warez communities without permission within scope of Illegal Customer Activity.
After payment for Videnox, any attempt to PayPal Claims and Changeback activities, your license will be cancelled permanently.
Can Licensed Domain Name be changed?
Since created licensed cannot be removed, unfortunately defined domain name(site address) at payment process cannot be changed.
After purchasing, how long does Software Installation take?
If you don't purchase Professional Installation Service, you have to install Videnox yourself. Activating Videnox with Professional Installation Service is completing in 24 Hours. It is important that, Professional Installation Service doesn't include missing hosting module installation like FFMPEG.
Can I install the software on my own? If yes, how can I do that?
You can install your software on your own with the help of Installation Wizard. Also you can configure your settings with User Guide Documentation.